Job Opportunities

Qualified Rehabilitation Consultant ( QRC-Case Manager) Bloomington, MN 

Overview

Who we are

CompRehab, Inc. is a multi-disciplinary group of healthcare and rehabilitation specialists that provides rehabilitation services to injured workers within the Minnesota workers’ compensation system. CompRehab, Inc. is a wholly owned subsidiary of SFM Mutual Insurance Company, and is seeking a Rehabilitation Consultant, who will work with injured employees, providing medical management services, while assessing their vocational status and goals, to assist them in returning to work.  Our benefits are designed to help you navigate work like journey and help you be the successful. We want our employees to feel proud, at home, and appreciated! Here are just SOME ways we show it:

Our benefits include:

  • Affordable Medical, Dental, Vision Insurance, HSA, FSA
  • Flexible work environment
  • Traditional and Roth 401(k) plans with company match
  • Company contributions to help pay off student loans
  • Monthly home internet allowance
  • Free life insurance, STD & LTD
  • Variable pay
  • Pet insurance
  • Generous PTO
  • 9 paid holidays 
  • Paid parental leave
  • Annual company-wide volunteer day
  • Discounts on gym memberships, fitness apps and weight loss programs
  • Adoption financial assistance 

The Role:

Are you ready to make a tangible impact on workers' lives while advancing your career? Join us as a Qualified Rehabilitation Consultant where you'll play a pivotal role in guiding injured workers, employers, claim representatives, physicians, and other key stakeholders through the complexities of workers' compensation claims.

In this dynamic role, you'll be the go-to expert for vocational matters, ensuring compliance with statutory and rule requirements, and delivering top-notch case management.  Experienced  “QRCs” are encouraged to apply, but persons who require training and certification will be considered.  Your job title and responsibilities will be tailored to your experience and background.

This is a work from home role,  but travel in and around the Minneapolis/St. Paul area, with some outstate travel is required.  Candidates living in the Twin Cities are preferred, but living in Minnesota is required.  If you are an RN and looking for a change, this is a great opportunity for you.  Your medical knowledge and patient care experience is highly desirable. This is more than just a job—it's a chance to grow, take on new challenges, and achieve a balanced work-life lifestyle. Ready to take the next step in your career? Apply now and become a vital part of our team.

What You'll be Doing:

  • Provide cost effective case management and statutory vocational rehabilitation services to include: initial evaluation with client, health care provider contact, coordination of return to work, case planning and regular comprehensive communication with all parties.
  • Must adhere to rehabilitation requirements of MN Statute 102 Rehabilitation and Rehabilitation Rules 5220.0100-5220.1900 i
  • Provide cost effective vocational services to include: transferable skills analysis, identification of alternative vocational goals, vocational testing, labor market research, monitoring of job placement progress and coordination with employment services consultants.
  • Complete all reports and required state applicable forms in a timely fashion ensuring accurate billing records.
  • Develop familiarity and interface with community resources including medical, vocational, psychological and general support services and conducts research in medical and vocational areas to assist in appropriate decision making.
  • Markets potential referral sources through quality casework and more direct means, including individual and company-wide marketing plans.
  • Provide premier customer service to all customers and complies with customer service standards. Responds promptly to resolve complaints or problems. 

What We'll Love About You 

  • Bachelor’s degree in Nursing, Occupational Therapy, or related discipline; Master’s Degree in Vocational Rehabilitation or a related field of study is preferred.
  • Interns must become either a certified rehabilitation counselor (CRC) or a certified disability Management Specialist (CDMS) within the timeframe prescribed by current Department of Labor & Industry rules (Minnesota only) and engage in continuing professional development to achieve full status QRC certification.
  • Experienced Qualified Rehabilitation counselors must have at least one year experience in disability management, medical rehabilitation, vocational rehabilitation, medical case management, or counseling; or as a QRC providing direct client services; And, be certified with current QRC registration in the state of MN.
  • Knowledge in state applicable workers’ compensation law as it relates to vocational rehabilitation and case management, desirable.
  • Proficient in MS Office software applications (Excel, Word, etc.).
  • Ability to work independently.
  • Demonstrates effective problem-solving and decision-making skills.
  • Effective and timely communication skills, both verbal and written.
  • Effective organizational and time management skills to handle multiple priorities and deadlines.
  • Ability to follow directions, understand and adhere to team procedures and company best practices.
  • Excellent customer service skills, and the ability to work well within a team.
  • Ability to work with both a diverse client base and various professionals both within the organization and externally.
  • Effective clinical skills of assessment, coordination, negotiation, evaluation, and case planning.
  • Solid knowledge base of medical conditions and treatment specialties as related to common disability areas.
  • Ability to recognize functional limitations that are related to disability conditions.
  • Must have a valid driver’s license and access to reliable transportation.
  • Must be able to work variable work schedules and travel to as needed.

Physical Requirements

Work takes place in a semi paperless environment within a home office setting or other remote location, or in-office, using standard office equipment such as computers, phones, and photocopiers, which requires being stationary for extended periods of time. Reliable internet connection is needed.  While performing the duties of this job, the employee is regularly required to talk or hear, and maintain concentration and focus. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms and work with close vision. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Work is performed indoors with little to no exposure to extreme outdoor weather conditions. Regular attendance is required. 

 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 To learn more about CompRehab, check out our website at: www.comprehab.com

CompRehab, Inc. is a participant of E-Verify.

Click here for more info and to apply

Account Manager I - FM Global - Minneapolis, MN

Overview

FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

FM Global’s St. Louis Operation has an opening for a dynamic Account Manager in our Client Service Department. This position will perform insurance servicing and underwriting activities on existing accounts and new business. This position's primary function is to serve as the account team leader or manager of the account. Serve as key/primary interface with clients/brokers on all aspects of the account including insurance products and services, engineering, and claims services.

Responsibilities

  • Maintain a profitable book of business by effective use of sales techniques, client relationships, risk assessments, application of sound underwriting principles and creative use of underwriting resources.
  • Ensure premium growth by retaining existing clients through value added service, by selling additional product lines and by establishing equitable terms and conditions on new accounts introduced by sales executives. Ensure policies accurately reflect both the insured’s and FM Global’s intent of coverage.
  • Provide professional advice and consultation to all clients on insurance coverages and risk management matters making them aware of the benefits derived from various products and services offered by FM Global.
  • In coordination with Account Engineers, establish risk improvement priorities and support efforts to acquire client compliance with loss prevention recommendations.
  • Protect FM Global’s assets through creative use of company underwriting programs and adherence to published guidelines which include: Linesetting techniques, judicious purchase of reinsurance (where warranted), timely issuance of policies, catastrophe aggregate analysis, MFL analysis and cross liability checks.
  • Collect outstanding premium balances in a timely manner to meet the Operation’s goals and objectives.
  • Continue professional development including maintaining necessary licensing. Continue to update knowledge of underwriting guidelines, policy forms, loss prevention practices and insurance industry developments.
  • Provide leadership to the overall FM Global account team, ensuring that the Client Service Process is implemented effectively and efficiently.
  • Handle change by prioritizing routine activities, workloads, and projects and through delegating to support staff as necessary.
  • Evaluate manuscript coverage/wording requests: analyze existing policy language; degree and type of exposure; pricing; and develop additional policy language if warranted.

Qualifications

  • Bachelor’s degree or equivalent; CPCU or ARM desired!
  • Minimum 5+ years FM Global experience or 5+ years industry experience (broker, insurance, reinsurance company) in servicing/underwriting large property accounts of varying occupancies.
  • FM Global loss prevention engineering background desired.
  • Previous experience as an Underwriter for FM Global is desired.
  • Power Generation Loss Prevention or Underwriting experience is desired.
  • Demonstrated effectiveness at accessing and influencing the decision maker.
  • Strong familiarity with FM Global's client service process preferred.
  • Experience in servicing/underwriting large property accounts of varying occupancies.
  • Working knowledge of property insurance and forms, financial statements, general loss prevention engineering terms and concepts as well as business computer applications.
  • Demonstrated above average ability in organization, problem solving, sales/negotiation, leadership and team building skills.
  • Knowledge of internal systems and Microsoft Office products.

We offer our employees a wide range of benefits including career long learning opportunities, tuition reimbursement, 401 (k), pension, flexible schedules, rich health and well-being programs, generous time off allowances, volunteer days and so much more!

FM Global is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce.

Click here for more info and to apply.

Director - Risk Management - Metropolitan Council, St Paul, MN

WHO WE ARE
This position is eligible for a hybrid (both remote and onsite) telework arrangement. Candidate's permanent residence must be in Minnesota or Wisconsin. 

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website. 
 
We are committed to supporting a diverse workforce that reflects the communities we serve. 

Risk Management is responsible for identifying and evaluating the Council's exposure to loss through risk control and risk financing methods. The department develops, recommends, and implements appropriate risk management strategies and programs to protect the agency from the adverse impact of loss. It also self-administers all auto liability and workers' compensation claims.  

How your work would contribute to our organization and the Twin Cities region:

The Director - Risk Management develops, implements, and manages a Council-wide risk management program that facilitates the Council's business objectives with minimal exposure to risk.

What you would do in this job
Develop strategies, processes, controls, and measures for the Council’s operational risk management program.
Negotiate contracts to include risk transfer language that can be quantified and financed (e.g., insurance, self-insurance, etc.) on a long-term basis, contributing to the ongoing operational success of the project.
Working with Executive Management and other stakeholders, identify parameters for risk retention that are easily understood and measured.
Develop process with business units that coordinates adherence to risk parameters and operations.
Provide ongoing analysis of emerging risks and develop strategies to manage such risks.
Develop, implement, and monitor ongoing risk management effectiveness (Key Performance Indicators) on a Council-wide and divisional basis.  
Develop a long-term risk management plan for the construction and operations of Council projects (e.g., transit, ES expansion).
Collaborate with others to develop and implement a risk management program that provides appropriate risk mitigation for stakeholders.
Develop department goals for claim management and risk management, providing clear direction to claim supervisors/managers.
Direct Risk department in its claim handling procedures that align with Council objectives.
Develop risk transfer language (insurance/indemnification) to be used as a template for contracts. Periodically adjust language based on statutory or industry changes.
Negotiate terms with third parties to ensure Council's risk assumption is consistent with risk appetite and risk parameters.
Work with project managers and key contracting departments to provide ongoing training to assist in identifying risks during the planning phase of a contract, allowing for timely incorporation of appropriate risk management measures (e.g., risk transfer language).
Participate in all aspects (coverage, rate, terms & conditions) of the Council's property program, working directly with underwriters.
Present, market, and negotiate Rail Liability policies directly to underwriters, leveraging knowledge of rail contracts, operations, safety, and claim management, to obtain insurance that provides appropriate coverage at the most competitive rate.
Direct insurance broker in the marketing and placement of other Council insurance policies (e.g., crime, police professional, cyber, liability, rolling stock, etc.), balancing premium, coverage, and contract compliance. 
What education and experience are required for this job (minimum qualifications)
A Bachelor's degree in risk management, business, finance or closely related field AND nine or more years of progressive experience in risk management or claim management including five or more years of progressive supervisory or management experience

OR
A Master's degree in risk management, business, finance or closely related field AND seven or more years of progressive experience in risk management or claim management including five or more years of progressive supervisory or management experience

What additional skills and experience would be helpful in this job (desired qualifications):
Experience working in a self-insured and self-administered environment
Industry designation/certification (e.g., ARM, CRM, etc.)
Experience promoting an equitable, positive, and respectful work environment that values culture and diversity among all employees
What knowledge, skills and abilities you should have within the first six months on the job:
Knowledge of risk management.
Knowledge of insurance policy coverages, ISO and non-standard.
Knowledge of statutory provisions related to insurance, indemnification, and public entity immunities/liabilities.
Knowledge of claim statutes and rules, both workers' compensation, liability, and general claim practices.
Microsoft Office skills, particularly Excel.
Skills in Risk Management Information System (RMIS).
Strong interpersonal skills.
Ability to lead a group to achieve a common goal.
Ability to manage a group with differing opinions.
What you can expect from us:
We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area. 
We encourage our employees to develop their skills through on-site training and tuition reimbursement. 
We provide a competitive salary, excellent benefits and a good work/life balance.

Click here for more information and to apply.