Director - Risk Management - Metropolitan Council, St Paul, MN
WHO WE ARE
This position is eligible for a hybrid (both remote and onsite) telework arrangement. Candidate's permanent residence must be in Minnesota or Wisconsin.
We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website.
We are committed to supporting a diverse workforce that reflects the communities we serve.
Risk Management is responsible for identifying and evaluating the Council's exposure to loss through risk control and risk financing methods. The department develops, recommends, and implements appropriate risk management strategies and programs to protect the agency from the adverse impact of loss. It also self-administers all auto liability and workers' compensation claims.
How your work would contribute to our organization and the Twin Cities region:
The Director - Risk Management develops, implements, and manages a Council-wide risk management program that facilitates the Council's business objectives with minimal exposure to risk.
What you would do in this job
Develop strategies, processes, controls, and measures for the Council’s operational risk management program.
Negotiate contracts to include risk transfer language that can be quantified and financed (e.g., insurance, self-insurance, etc.) on a long-term basis, contributing to the ongoing operational success of the project.
Working with Executive Management and other stakeholders, identify parameters for risk retention that are easily understood and measured.
Develop process with business units that coordinates adherence to risk parameters and operations.
Provide ongoing analysis of emerging risks and develop strategies to manage such risks.
Develop, implement, and monitor ongoing risk management effectiveness (Key Performance Indicators) on a Council-wide and divisional basis.
Develop a long-term risk management plan for the construction and operations of Council projects (e.g., transit, ES expansion).
Collaborate with others to develop and implement a risk management program that provides appropriate risk mitigation for stakeholders.
Develop department goals for claim management and risk management, providing clear direction to claim supervisors/managers.
Direct Risk department in its claim handling procedures that align with Council objectives.
Develop risk transfer language (insurance/indemnification) to be used as a template for contracts. Periodically adjust language based on statutory or industry changes.
Negotiate terms with third parties to ensure Council's risk assumption is consistent with risk appetite and risk parameters.
Work with project managers and key contracting departments to provide ongoing training to assist in identifying risks during the planning phase of a contract, allowing for timely incorporation of appropriate risk management measures (e.g., risk transfer language).
Participate in all aspects (coverage, rate, terms & conditions) of the Council's property program, working directly with underwriters.
Present, market, and negotiate Rail Liability policies directly to underwriters, leveraging knowledge of rail contracts, operations, safety, and claim management, to obtain insurance that provides appropriate coverage at the most competitive rate.
Direct insurance broker in the marketing and placement of other Council insurance policies (e.g., crime, police professional, cyber, liability, rolling stock, etc.), balancing premium, coverage, and contract compliance.
What education and experience are required for this job (minimum qualifications)
A Bachelor's degree in risk management, business, finance or closely related field AND nine or more years of progressive experience in risk management or claim management including five or more years of progressive supervisory or management experience
A Master's degree in risk management, business, finance or closely related field AND seven or more years of progressive experience in risk management or claim management including five or more years of progressive supervisory or management experience
What additional skills and experience would be helpful in this job (desired qualifications):
Experience working in a self-insured and self-administered environment
Industry designation/certification (e.g., ARM, CRM, etc.)
Experience promoting an equitable, positive, and respectful work environment that values culture and diversity among all employees
What knowledge, skills and abilities you should have within the first six months on the job:
Knowledge of risk management.
Knowledge of insurance policy coverages, ISO and non-standard.
Knowledge of statutory provisions related to insurance, indemnification, and public entity immunities/liabilities.
Knowledge of claim statutes and rules, both workers' compensation, liability, and general claim practices.
Microsoft Office skills, particularly Excel.
Skills in Risk Management Information System (RMIS).
Strong interpersonal skills.
Ability to lead a group to achieve a common goal.
Ability to manage a group with differing opinions.
What you can expect from us:
We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
We encourage our employees to develop their skills through on-site training and tuition reimbursement.
We provide a competitive salary, excellent benefits and a good work/life balance.
Click here for more information and to apply.